10 Best AI Chatbots for Shopify Store (Online & Free)

Among the business owners using AI, around 66% have started using AI chatbots to generate content. By adding Shopify AI tools such as an AI chatbot to your store you can boost your business and customer support. If you are looking for the best AI Chatbots to improve your Shopify store, this article will help you find the right one.

The Shopify AI chatbot will be available 24/7, attending to your customers and answering their queries. It can hold conversations with multiple customers at once, without missing out on a single customer interaction.

1. AskTimmy.ai

Key Features

• Engages in human-like conversations with customers. 
• The AI chatbot will understand and learn all your product catalogs, descriptions and availability.
• Available 24/7, responds to customers promptly. 
• With the right prompts, the AI will adapt to the tone of your store. 
• Understands basic as well as complex commands and answers with the most relevant and accurate data. 
• Helps in boosting average order value through upsell and cross-sell features.

Available Plans and Pricing

Review

This app is amazing! I filtered through a lot of other AI chat options for my site and decided to try AskTimmy.ai. It does everything I would like it to and so much more! The team is extremely helpful too and were able to show me all the cool features you can use with this. I highly recommend this and am so happy with it!

- Ashlyn's Diy Drip

2. Gobot

Key Features

• Gobot comes with a shopping quiz for customers.
• The Quiz helps create a personalized recommendation for each individual customer. 
• Provides enhanced customer support through automated responses. 
• Comes with a post purchase feedback to understand the customer experience.
• Provides design customisation options to easily integrate with the Shopify Store.  

Available Plans and Pricing

3. Tidio

Key Features

• Multilingual support. 
• Comes with a Lyro AI chatbot that answers to customers through automated responses. 
• The AI can be used for both live chat with potential clients as well as help manage support tickets. 
• Easy to integrate with your Shopify store. 

Available Plans and Pricing

4. Relish AI

Key Features

• Quick and timely response to customers. 
• The AI directly connects the customer to the support team when human intervention is needed.
• Automated support messages can be programmed.
• Uses product description and FAQs from the store to help customers with what they are looking for. 
• Manages order flow and provides information regarding orders including live tracking.

Available Plans and Pricing

5. Ochatbot

Key Features

• Ochatbot analyzes and adopts all information and data available on your Shopify Store to provide better customer support. 
• Helps in boosting the order flow. 
• Keeps the customers engaged to ensure they have the best shopping experience. 
• Manages customer queries and helps in bringing down the support tickets. 

Available Plans and Pricing

6. Giorgias

Key Features

• It is capable of managing orders and all data related to the orders. 
• The Omnichannel feature combines and directs all media including emails and chats into a single inbox. 
• This Shopify AI Chat bot will help with managing and understanding the cash flow and related statistics. 
• The AI is quick with responding to customer queries. 

Available Plans and Pricing

7. Reamaze

Key Features

• Creates a unified single inbox for all your media for easy access.
• It keeps the customers engaged at all times to boost the sales and conversions. 
• Helps to resolve tickets raised by customers using the data provided. 
• Creates quality content for marketing and to enhance the store.

Available Plans and Pricing

8. BestChat

Key Features

• Provides 24/7 customer support through live chat. 
• Answers to customer queries related to products as well as their order status. 
• Evaluates the store and gives valuable inputs and information based on the given data.
• Has bilingual support - has a basic understanding of Chinese apart from English. 
• The live chat interface can be customized to fit your Shopify store. 

Available Plans and Pricing

9. SmartBot

Key Features

• Provides personalized product recommendations to keep customers engaged.
• Can be trained to use reliable automated responses to promote customer satisfaction.
• Assists customers with their orders.
• Has multilingual support for complex and simplified languages.

Available Plans and Pricing

10. Formilla

Key Features

• Comes with a companion mobile app for easy access. 
• AI Chatbot can be trained to respond to customer queries 24/7. 
• Helps in creating promotional and marketing content to increase sales and engagement. 
• Assists customers with immediate response. 

Available Plans and Pricing

How to choose the best AI chat app for your Shopify store?

Here is a list of things to consider to get the best AI chat app for your Shopify store to increase productivity and sales.

• 24/7 customer support availability
• Affordable plans and pricing
• Free trial to check compatibility
• Easy switch between AI and human support agent
• Personalized shopping recommendations

Time to personalize the shopping experience for your customers and boost sales and conversions on your Shopify store through the much needed AI chatbot. 

All the apps listed above are unique and efficient in their own ways. Choose the one that best suits your Shopify store and aligns with your needs. 

Frequently Asked Questions

1. What is generative AI for Shopify stores?

Generative AI in Shopify helps in creating content and enhanced customer support for Shopify stores with a touch of human essence to it. 

As a Shopify shop owner, you can ask the AI to write marketing content, product description, and blogs for your store. 

Based on your prompts and commands, the AI will come up with unique content and materials that will boost your brand and sales. 

2. Does Shopify have an inbuilt AI chatbot?

No. Spotify does not come with an inbuilt AI chatbot. 

However, if you wish to have one to manage your Shopify store to increase customer engagement, you can use apps such as AskTimmy.ai. 

3. Is there a free chatbot available for Shopify?

There are several free AI chatbots available for download in the Shopify app store. 

The AskTimmy.ai, for instance, is one of the best AI chatbot available in both free and paid plans. 

4. Can we use Shopify AI Chatbot as a shopping assistant?

Yes. Shopify AI chatbots such as AskTimmy.ai, can be used as your store’s online shopping assistant. 

The AI gives personalized recommendations and suggestions when prompted and will assist the customers throughout the shopping process. 

5. Will the AI chatbot replace Shopify store's human support agents completely?

No. The AI chatbot can do the work of several human assistants but will not replace them completely. 

The Shopify chatbot, when hit with a complex question, will transfer the customer interaction to a human agent rather than providing inaccurate information. 

Moreover, as a shop owner, you have to regularly monitor and train these Shopify AI tools for best results.