6 Ways to Sell More on Shopify Using AI Shopping Assistant | AskTimmy.ai

Did you know AI Shopping Assistants can increase sales in your Shopify stores and ecommerce business up to 67%?

Big brands like Amazon, Perplexity, and Klarna are powering their online stores with AI-powered sales assistants. Why? Because AI assistants are not the future of online retail but the present! 

Power up your Shopify store with AI chat. Personalize your customers' shopping experience all while your inventory goes out of stock over and over again!  

In this article, you’ll learn exactly how to use an AI Shopping assistant to increase sales in your Shopify store. Let’s go!

What is an AI shopping assistant? 

An AI shopping assistant is a replacement for your traditional shopping tools. But better and much more efficient in handling customers throughout the day. 

AI chatbots leverage technology to connect with your customers in a human like conversation. It keeps customers engaged and makes shopping simple and quick for your customers.

No matter what they need, the virtual assistant is ready to help them. Because it interacts with your customers in real time and is better and more advanced than a traditional search.  

Here is a comparison table of a shop with and without an AI shopping assistant.

Why do you need an AI shopping assistant?

Now, you might still wonder, “Do I really need a Shopify AI shopping assistant?”

Well, the answer is simple. You do, and so do your customers. Here is why, 

Stop overwhelming your customers!

Customers are there to buy one product, not your whole store. While they might love your collection, it will overwhelm them after the first few pages. 

Some customers might end up dead scrolling and leave without completing the purchase. (Let’s be honest, I have done it, and so have you!) 

None of the filters will fish out the exact product they are looking for. The only feeling your customers should feel is the impulse to buy more, not the frustration to leave the store. 

Stop confusing, start converting!

Customers need answers. Short, crisp, and visible. 

Most Shopify stores either forget to add relevant product information or provide too much. Both are bad for business. 

Your customers should be focused on the product, they should spend time exploring the features. Do not make them go on a treasure hunt for basic product information. 

Keep your product page clean and aesthetic. Do not clutter it with too much content. It's your store, not a fruit salad. 

Stop answering like a bot! 

Customers reach out to customer support for help - immediate and useful. 

Live chat makes them wait forever and chatbots bore them. They need something that can bring the best of both worlds. Someone to assist them at all times and offer instant answers. 

Customer satisfaction is the best way to gain loyal customers. They will come back for more because they trust your store. 

On the other hand, if they don’t get a proper response from your team, they will simply leave and, in the worst case scenario, leave with a bad review online. That’s terrible for your business.  

And that’s why you need an AI shopping assistant. 

Without the AI tool, your Shopify store is losing potential customers.

Now is the right time to get AskTimmy.ai, one of the best Shopify AI shopping assistants. It keeps customers engaged in a human-like conversation. The AI chatbot automatically syncs with your Shopify store and product catalogs.  

Read along to discover how to sell more using the AskTimmy AI shopping assistant on your Shopify store.

How to increase sales on Shopify with AskTimmy AI shopping assistant

1. No more browse time! - Make product discovery simple with an AI assistant

Traditionally, your customers would rely on manual product searches or the search bar to find products. But what if your store has 100s of product pages and 1000s of products? 

It’d take forever for your customers to find the right products. Moreover, the search results are based on keywords and product tags. If you miss out on a product tag, you lose that sale. 

It’s simply frustrating for you and for your customers.

That’s where AI shopping assistants like AskTimmy can help. Asktimmy simplifies product searches. The AI assistant understands the product images and description. 

This way, even if the product tag is missing, the AI will still suggest the products to your customers. 

Forget about search time, your customers will finalize their desired products within minutes. 

• Say a customer is looking for a black outfit. AskTimmy will ask them follow up questions such as their gender and occasion to personalize the search results. 

• Customers can also upload images and ask the AI chatbot to find similar or complementary products available in your store. 

• Using voice recognition, they can talk to the AI assistant to get product recommendations.

2. Your AI shopping assistant can upsell & cross sell products

Normally, you will have to get a separate upsell and cross sell apps to upsell higher value products and cross sell complementary products. 

Moreover, with a traditional upselling app, you can only display a fixed number of products within the widget. If your customers do not like what is shown, they just skip to payments. 

AskTimmy’s nudge and conversation starter can help you upsell and cross sell products inside the chat window itself.

If customers wish to view more products, they can simply ask the chatbot, and it will bring up new recommendations that suit their needs.

3. Sell more using AI generated product bundles

AskTimmy.ai has an inbuilt product bundling feature. This helps with increasing sales and AOV.  

Say your customers liked a pendant and have already decided to buy it. Now, they are also interested in purchasing matching earrings and bracelets for the same. 

They needn’t go through your product catalogue all over again to get them. (If they had to do that, consider the sales lost.) 

AskTimmy will create the most suitable product bundle for your customers - easy, quick, and sold under a minute.  

If the customers are not satisfied with the bundle shown, they can ask the AI assistant to create a new one. It will keep on creating new bundles until the customer is satisfied. 

Once they fix a bundle, they can simply click on the ‘Add to Cart’ button to directly add the bundle to their cart.

4. Stop Guessing Why Sales Are Low — Let AI Tell You

Have you ever wondered why your store gets traffic but not conversions? 

AskTimmy helps you find out why, maybe

• Your customers did not find what they were looking for.
• The prices were too high.
• The product was out of stock. 
• They needed more color options. 

The maybes never end. 

But instead of guessing what’s going wrong, AskTimmy gives you real customer insights straight from AI-powered conversations.

Use these insights to sharpen your sales strategy and increase conversions.

Nothing will match this data. Use them to update your inventory and your store to convert all traffic into sales.

5. 24/7 instant answers to customer queries

Offering 24/7 customer support will definitely burn your pockets, especially if you are a small business owner. 

But customers come looking for instant and accurate answers. The longer they wait for your support agent to help them, the higher your chances of losing that sale. It is one of the most common reasons for Shopify cart abandonment. But you needn’t worry about that with AskTimmy.ai by your side. 

With AskTimmy.ai, you can automate customer support 24/7. The AI shopping assistant answers all kinds of customer queries related to your products, their order, and even your store policies.  

The vast knowledge base helps AskTimmy stay up to date with all store-related information. 

Now, let me tell you something that AskTimmy does that no traditional search can do! 

AskTimmy keeps track of your inventory. This way, anything and everything the AI assistant recommends will be in stock and available for immediate purchase.

Want to know more about AskTimmy’s knowledge base?

When we say it has a vast knowledge base, we ain’t lying. 

• Wish to upload blogs? Done. 
• Have a hefty folder with all your policies and stuff? Done. 
• Your research on frequently asked customer queries? Done. 
• Not a fan of documents but have it all in a separate webpage? Done.

Other than these, you can also add custom prompts to train the AI assistant better. 

Customize and personalize AskTimmy all you want to create the best shopping experience for your customers. 

6. Multilingual support

If you ship internationally, then you should be prepared to address your customers in their tongue. 

No human support team can converse in 100+ languages. But AI shopping assistants can.

AskTimmy will answer your customers in their preferred language. You will never miss out on an international order ever again.

Bonus: Put AskTimmy.ai in for post-purchase customer support! 

Apart from keeping your customers engaged and helping them find the right product, AskTimmy also does post purchase customer support. 

AskTimmy.ai can, 

• Answer order related questions. 
• Guide customers with return and refund policies. 
• Offer tracking details and links. 
• Help with order cancellation. 

How to get AskTimmy AI shopping assistant for your Shopify store

Step 1: One click – install!

Install the AskTimmy.ai app on your Shopify store from the Shopify app store. AskTimmy can be set in a matter of minutes as it automatically syncs with your product catalogue. 

Step 2: Personalize & customize

Customize AskTimmy and personalize the AI chat to fit your brand and tone. Train the AI with documents and custom prompts.  

Step 3: ??? 

There is no step 3. That’s all it takes to get AskTimmy on your Shopify store

Here is a visual guide on how to set up AskTimmy in less than 3 minutes!

If you need any assistance setting up AskTimmy or customizing the chatbot for your store, the support team is here to help!

Live from Shopify- AI in action!

Here are a few Shopify merchants who are using AI assistants in their stores. 

HobbyCo

Feelo

Knife Depot

What makes AskTimmy better than other AI shopping assistant

With so many apps available, here is what makes AskTimmy.ai unique. Get nothing but the best for your business. 

• It’s the only app in the Shopify app marketplace with both photo search and voice recognition features.
• AskTimmy.ai is affordable without compromising on the features.
• It is one of the very few apps with a free plan to start with. Try it, experience it, and then pay for it. 
• It’s built by Logbase, developers of Selleasy & Dealeasy – two of the best upsell, cross sell, and bundles apps – with 50k+ customers.
• It creates product bundles within the chat along with a direct ‘Add to Cart’ button. (Just imagine how much your AOV will increase.)
• AskTimmy.ai is one of the few Shopify embedded AI chatbot and shopping assistant apps.
• New features and updates keep coming in, helping your business stay updated with the latest AI technologies. 
• With AskTimmy, you will get your own product manager. They will help you customize the AI chatbot to fit your store's specifications.

5 common mistakes to avoid while using an AI shopping assistant on Shopify

Here is a list of common mistakes you should avoid while using an AI shopping assistant.  

1. Not customizing the AI chatbot

Ensure your AI shopping assistant and chatbot have customization options. Leaving the AI chatbot in its default setting is one of the most common mistakes brands make. 

Without customization, your customers will feel like they are talking to a bot rather than an assistant. A properly customized chatbot will resonate with your store and talk to your customers in your brand’s tone.

These customizations add a personal touch and create trust among your customers. 

2. Failing to train the AI

You have to train the AI and feed its knowledge base with real time customer queries, FAQs, store policies, and other related documents. 

Without these, your AI will not answer properly, leaving your customers unsatisfied.

Keep your AI assistant up to date to offer instant and accurate answers related to products, orders, and returns.

3. Not monitoring AI responses

First and foremost, accept the fact that AI can make mistakes. Mistakes that can be rectified and made right. 

Most merchants fail to monitor the AI replies and customer interactions after the initial setup. Unless you keep track of the AI, you will miss out on sales. 

Incorrect AI answers and inaccurate product recommendations will make your customers frustrated, and they will simply leave. 

You should regularly review all AI conversations and adjust the responses to improve the chatbot. 

4. Lack of human support option

AI chatbots have their own limitations. Some complex queries need human intervention. 

Customers might even prefer to talk to a human agent rather than a bot. When you fail to offer human support, you are losing potential customers. 

When necessary, the AI shopping assistant must transfer the chat to a human agent without any issue. 

5. Ignoring analytics and feedback

While some forget to review AI responses, another set of merchants will completely ignore the analytics and feedback. 

Both provide insights and information to analyze the chatbot’s performance. 

Using these data, you can improve your marketing and sales strategies. 

Without them, there is a possibility of a drop in your sales. 

Frequently asked questions

1. Can I get the Shopify AI shopping assistant for free?

Yes. You can get AskTimmy.ai for free. 

Using the free plan, you can experience the AI shopping assistant in your store in real time.

Currently, using the free plan, you get up to 250 AI replies for free. 

2.  How much does the AskTimmy AI shopping assistant cost? 

AskTimmy comes with a free plan to start with. 

The paid plans start at $49/month. You can contact the sales team for more details about the enterprise plans. 

3. Is AskTimmy.ai better than a traditional live chat or chatbot?

Yes. AskTimmy.ai is better than a traditional live chat and chatbot. 

It acts both as an AI shopping assistant and an AI customer support chatbot. 

AskTimmy.ai helps reduce customer support costs and automates customer service 24/7. 

It offers personalized product recommendations, and its unique features not only keep your customers engaged but also make them buy more.