7 Best Shopify AI chatbots for product recommendation | 2025

Aro Jesroon
Content Creator

Last update on :

February 10, 2025

Table of contents

7 Best Shopify AI Chatbots for Product Recommendation

1. AskTimmy.ai — AI Chat

2. Relish AI Chatbot + ChatGPT

3. SmartBot: Leading AI Chatbot

4. VanChat AI Chatbot & Live Chat

5. Sendbird AI chatbot

6. HeiChat: ChatGPT Sales Chatbot

7. Shopily AI Chatbot & Assistant

Do you know why you need an AI chatbot for product recommendations on your Shopify store?

An AI chatbot will help you personalize the shopping experience. It will recommend the right products to your customers based on their need & preferences.

Moreover, AI-driven personalized recommendations contribute to a 15-20% increase in conversions rates.

It works like an online sales assistant that converts store visitors into paying customers. 

With that said, finding the right AI chatbot can be tough. This article will make the process much easier for you. Let’s dive in.

7 Best Shopify AI Chatbots for Product Recommendation

App Name Rating Free Plan Product Recommendation Automatic Product Sync Photo Search
AskTimmy.ai 5.0 ✅ ✅ ✅ ✅
Relish AI 4.9 ✅ ✅ ✅ ❌
SmartBot 4.8 ✅ ✅ ✅ ❌
VanChat AI 5.0 ❌ ✅ ✅ ❌
Sendbird AI 4.8 ✅ ✅ ✅ ❌
HeiChat 4.9 ✅ ✅ ✅ ❌
Shopily AI 4.9 ✅ ✅ ✅ ❌

1. AskTimmy.ai — AI Shopping Assistant

AskTimmy.ai - Best AI Chatbot for Product Recommendation on Shopify

Key Features

  • Interacts with customers to understand preferences and recommends the right product.
  • Smart AI nudges and widget to initiate upsell and cross sell opportunities.
  • Customers can use images to find matching or complementary products.
  • Automates customer support 24/7/365, without a live human agent.
  • Automatically sync with your products to answer inquiries.
  • Offers customer support in 90+ languages.

Available Plans & Pricing

Free Plan Standard Plan
Free $49/month

Customer Reviews

“This app is amazing! I filtered through a lot of other AI chat options for my site and decided to try AskTimmy.ai. It does everything I would like it to and so much more! The team is extremely helpful too and were able to show me all the cool features you can use with this. I highly recommend this and am so happy with it!”

- Ashlyn's Diy Drip

“We are in the process of implementing AskTimmy.ai, and I must say the support from their team has been outstanding! They consistently respond promptly to our questions and needs, always going the extra mile to assist us.”

- Feelo

Book a demo with us to explore all the features of AskTimmy AI chatbot.

2. Relish AI Chatbot + ChatGPT

Relish AI - Best AI Chatbot for Product Recommendation on Shopify

Key Features

  • AI-powered product recommendations to enhance sales and conversions.
  • Automatically learns from your products, policies, etc, to answer queries.
  • Promptly re-engages with customers to reduce cart abandonment.
  • Instantly answers all brand related or product related inquiries.

Available Plans & Pricing

FREE STARTER GROW PRO
Free $9/month $39/month $99/month

Customer Reviews

“This is one of our best programs that increase conversions and has helped our sales grow by double digits each month! Not only a must-needed app for any supplement site, but one of the best customer service organizations that we work with.”

- Oh!mino

“This app is awesome! It's like having your very own assistant. It's very interactive and it entices customers to shop. This is a must-have for your Shopify store.”

- BoominTrendz

3. SmartBot: Leading AI Chatbot

SmartBot - Best AI Chatbot for Product Recommendation on Shopify

Key Features

  • Increases sales by recommending the right products to your customers using AI.
  • Automatically learns from your store’s resources to answer customer queries.
  • Engages with visitors through AI chat invitations to turn them into buyers.
  • Provides instant customer support to your customers 24/7.

Available Plans & Pricing

Free Basic Standard Pro
Free $30/month $60/month $300/month

Customer Reviews

“The SmartBot on our website has been incredibly helpful for our customers. It provides quick responses to queries, offers personalized recommendations, and enhances the overall user experience.”

- DARA STORE

“Great tool but it would be better if there was an opportunity to join the chat to answer any sticky questions.”

- Bi-Tron Australia XSNANO

4. VanChat AI Chatbot & Live Chat

VanChat AI - Best AI Chatbot for Product Recommendation on Shopify

Key Features

  • Increases sales with AI product recommendations based on customer needs.
  • Distributes discount code to customers and encourages them to make a purchase.
  • Handles all commonly asked queries automatically without the need for a live agent.
  • Detailed analytics to help you monitor the sales overview and other customer insights.

Available Plans & Pricing

Startup Pro Growth Scale
$39/month $149/month $249/month $599/month

Customer Reviews

“The ability to train the bot with specific product information and offer personalized discounts directly to customers is simply fantastic.”

- M P

“This is a great app... I was initially amazed when I saw how quickly it learned about our products. The support is rapid and they have already done a few custom requests for me. The only thing it is lacking is direct integration with a live chat/handover to a live agent.”

- Heracles Wellness

5. Sendbird AI chatbot

Sendbird AI - Best AI Chatbot for Product Recommendation on Shopify

Key Features

  • Offers AI-based product recommendations based on customer inquiry.
  • Automatically engage with your visitors by greeting them to initiate chat.
  • Multilingual support to respond to customers in their language.
  • Provides 24/7 customer support to handle inquiries.

Available Plans & Pricing

14-day free trial AI Chatbot Starter AI Chatbot Pro
Free $99/month $499/month

Customer Reviews

“I'm so impressed with Sendbird Chatbot's ability to engage and solve problems with human-like conversations. It's like having a sales assistant and customer service rep all in one.”

- Fitflex

“The AI-powered conversations are seamless and accurate, reducing my daily tasks and improving customer satisfaction.”

- TrendElegance

6. HeiChat: ChatGPT Sales Chatbot

HeiChat - Best AI Chatbot for Product Recommendation on Shopify

Key Features

  • Responds with the accurate product recommendations that meet customer preferences.
  • Learns from your store’s products pages, policies and FAQ to build its knowledge base.
  • Helps you convert general visitors into buyers with AI-powered insights.
  • Handles 24/7 customer support in your customer language.

Available Plans & Pricing

Free Pro Pro Plus Pro Max
Free to install $19.90/month $69.90/month $299/month

Customer Reviews

“We're still in the learning phase but we can already tell this is a great tool that will help us to solve common questions and close sales. Our products are specially difficult to purchase because there are a lot of questions that customers need solving before purchasing, and this is helping us a lot.”

- Beeeezzy

“My first impressions (and review) were very negative, however for the last month the App improved significantly and now is much more useful. The Chatbot is now able to 'learn' the shop policies and to give relevant answers to questions regarding shipping and return conditions etc. Also, the product recommendations improved a lot.”

- Plámenna Fashion Boutique®

7. Shopily AI Chatbot & Assistant

Shopily AI - Best AI Chatbot for Product Recommendation on Shopify

Key Features

  • Recommends products and refines them based on customers needs & preferences.
  • Helps customers to compare two different products with summary & recommendations.
  • Highlights the key features of the products to help customers make informed decisions.
  • Learns from your product catalogs, blogs to provide shopping advice to your customers.

Available Plans & Pricing

Forever Free Smart Start Pro Perform Elite Engage
Free $149/month $249/month $599/month

Customer Reviews

“The chatbot is quick to respond to customer inquiries and provides accurate product recommendations, which has significantly reduced the number of repetitive questions we handle manually.”

- Chicago Jade

“Good product overall! I had some initial issues, but I’m happy with it now.”

- Active Wear

Wrapping Up

With an AI chatbot, you can recommend the right products to your customers, increase sales and enhance the customer experience.

There are also several other benefits of using an AI Chatbot in your Shopify store, such as:

However, if you are installing an AI chatbot on your Shopify store for the first time, here are key factors to consider.

  • Affordable subscription plans
  • Easy setup with little to no assistance required
  • Customization options to match your store theme
  • Free plan or free trial to check the AI chatbots compatibility

All the apps listed above are among the best AI chatbots for recommending products to your customers. Feel free to try them out and find the one that suits your store the best.