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AI chatbots are not just to improve customer service and reduce support cost. The best AI chatbot will employ different strategies to increase your Shopify sales and that includes upsell and cross sell.
It will act as your personal shop assistant, boosting sales round the clock. If done right, chatbots will increase your revenue by 7-25%. In this blog, you will learn about the 7 best AI chatbots to upsell and cross sell on Shopify. Read along, to know more about the apps, their features and pricing.
AI chatbot in upselling and cross selling
AI chatbots is an effective tool to upsell and cross sell across all ecommerce platforms including Shopify.
Here is how you can use it on your Shopify store to get the best out of it.
Keep customers engaged:
AI chatbot constantly interacts with customers, answering queries and helping them find products from your store.
That gives it an opportunity to suggest other products from your store, effectively upselling and cross selling without disturbing their shopping experience.
AI chatbots are nothing less than an shopping assistant.
Combos & product bundles:
Some chatbots even creates bundles and combos within the chat when prompted.
This cuts down the browsing time while increasing sales and revenue on your Shopify.
Customers looking for a single tshirt, might end up buying trouser and accessories that go with it.
Inventory sync
AI chatbots automatically syncs with your product catalog and keeps track of your inventory at all times.
When customer come looking for a product that is currently unavailable, a smart AI chatbot will subtly present an alternative product.
This will help convert more traffic into sales.
AI analytics
AI analytics gives you an indepth analysis of the AI chatbot, AI replies, and customer data.
As a shop owner, a deep understanding of what your customers frequently ask for is a valuable information.
AI analytics will help you fine tune the chatbot and create better business strategies.
Best AI Chatbot to upsell & cross sell on Shopify
Here is a list of the 7 best AI chatbot to upsell and cross sell products across your Shopify store.
These chatbots handles customer queries, suggests products and help customer with their order.
It does all that in multiple languages, helping you gain customers across the globe.
1. AskTimmy.ai - AI Shopping Assistant
Features
- AskTimmy upsells and cross sells products across your store.
- The AI nudge nudge feature directly aids in upselling and cross-selling products. It promotes products and helps customers find more.
- It also shows product bundles within the chatbot, cross selling complementary products.
- The chatbot also suggests similar and complementary products when prompted.
- You can always use the AI analytics and custom prompts to refine the AI replies.
- The chatbot keeps track of your inventory data and recommends products that are available.
Pricing
Reviews
2. Commerce AI - Sales ChatGPT
Features
- Commerce AI uses advanced algorithms to understand customer preferences and recommends products based on customer purchase behavior.
- The chatbot is up-to-date with your current inventory. It recommends relevant and accurate products.
- It also suggests complementary products to cross sell and similar or higher-value products to upsell.
- You can train the chatbot to adapt your store’s tone and personality to connect with your customers.
Pricing
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3. Conversagent AI Support & Chat
Features
- The chatbot analyzes customer interaction to suggest products that align with their needs.
- It uses this opportunity to upsell and cross sell products across the store effectively.
- Based on stock availability and inventory data, the AI also suggests combos to cross sell products.
- Conversagent comes with multiple language support to cater to international customers.
- You can train the AI using custom AI instructions and documents.
Pricing
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4. HeiChat: ChatGPT Sales Chatbot
Features
- The AI analyzes customer inquiries in real time to offer tailored product recommendations.
- Heichat initiates the conversation and actively engages with customers to collect leads.
- You can use the emails collected to send out bundle offers, and discounts, and implement other upselling and cross selling strategies.
- The chatbot supports over 95+ languages, helping customers find the right products across the globe.
- You can train the AI using documents, FAQs, and store policies to assist customers better.
Pricing
5. Verifast AI Chatbot + Sales Bot
Features
- Verifast AI suggests similar and complementary products based on customer needs and behavior.
- The AI chatbot can converse in 120+ languages. It recommends products in the customer’s language.
- AI analytics offer better insight into customer data and AI conversations. You can refine the chatbot and your store based on that.
- It generates leads and uses nudges to prompt customers to complete the purchase.
- Verifast automatically updates its knowledge base to keep up to date with store inventory and product data.
Pricing
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6. Manifest AI Chatbot + ChatGPT
Features
- Manifest AI holds a human-like conversation and recommends accurate and relevant products for each customer.
- It uses personalized AI-generated nudge to upsell and cross sell products even on the cart page.
- It also enables AI quizzes to understand customers better and offer personalized product recommendations.
- The AI chatbot comes with multilingual support to expand your customer base. It has no language barrier.
Pricing
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7. Gobot
Features
- Creates quizzes to recommend the right products for each customer, adding an extra layer of personalization.
- It understands customer behaviour to upsell higher value products and cross sell complementary products.
- It uses recommendation logic that goes beyond the quiz to upsell and cross sell across the store.
- It generates email and SMS leads to retarget customers through effective marketing.